Tuesday, January 22, 2019

The Importance of Mental Toughness

Mental toughness is a topic widely discussed in athletics, but less often in business. Yet, mental toughness in any job or industry is at...

10 Reasons You Should Lease a Car, Not Buy One

I have been around the auto industry for 30 years. I know the ins and outs of it well after working with the top...

The Sonic-One Experience Puts A Nail In The F&I Coffin.

As an F&I trainer with over 17 years of experience, many people find my advocacy of the “Sonic-One Experience” strange if not offensive. The...
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It’s Not Match.com

The year is 2001 and in pulls an awesome H2. I'm the used car manager and I had always wanted an H2 so I was...
Dealer Solutions Magazine Powered by Imperial Press Direct

The Elimination of F & I

Customer experience, the latest hot topic on every dealer’s mind. The concept is bigger than customer service alone and is currently being exploited by...
Dealer Solutions Magazine Powered by Imperial Press Direct

Prepare for What You Wish For: Hiring Educated Millennials

The automotive industry has jobs, good pay, and opportunity for advancement. You need workers who are dedicated, hard-working, able to put a sentence together,...
Dealer Solutions Magazine powered by Imperial Press Direct

How to Increase Transparency Using Mobile Tablets

Anyone who runs a business knows that transparency is considered to be a good thing. Transparency is an important part of a company's efforts...
Dealer Solutions Magazine powered by Imperial Press Direct

Where is the love?

I love all kinds of music and usually youʼll catch me on Periscope or Blab.im sharing sales tips form my Mercedes-Benz while blasting hip-hop...

Where’s Our Traffic?

Historically, dealers have hovered around the 20-30% closing ratio. Now we are hearing stats that say buyers are only visiting 1.2 dealers before purchasing. Our...
Dealer Solutions Magazine powered by Imperial Press Direct

Just Press Record

Every month I hear questions from Dealers and their Sales People regarding the best way to use video to reach more customers and I...

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Latest article

6 Secrets To Improve Your Customer Experience By Optimizing Slow WiFi

When looking to optimize your wireless network you must take several things into account that can affect performance. The wireless design, signal strength, wireless...

Bring Out the Best of Your Talent

In his book, Talent is Never Enough, author John Maxwell says, “Too many talented people who start with advantages over others lose that advantage...

Opt-In on Optimism

  There is power in a positive mindset. We see it all the time. Positive people tend to get ahead in business. They see good results...