Authors Posts by Joe Cala

Joe Cala

Joe Cala
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In the Automotive Industry, Joe brings close to 20 years of experience covering roles from Showroom Sales, Internet Sales (Cradle to Grave Model), Director of Sales BDC, Director of Service BDC, Corporate Executive Meetings, Conference Speaker, Seminar Speaker, NADA Convention Speaker, General Manager of Award Winning Training Company and New Franchise & Used Management Experience!

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Build on Common Ground

As I continue with a series of articles on the topic of generational leadership it’s important to shift our thinking away from what makes...

Social Media Check-in: The Top Times for Engagement in 2019

Posting content to social media is a continual dance that digital marketers are working to master. The algorithms for platforms like Facebook, Instagram, Linkedin;...

The Real Truth About Long-Term Loyalty

A new generation has taken over and they have a much different approach to loyalty that their predecessors. Customer service still matters, but other...