Instinct is Failing the Car Business

Instinct is a powerful force; one that drives behavior and moves seat turtles toward the ocean after they hatch on the beach. ‘Trust your...

Avoiding the Pitfalls of Your Position Part 2

Service Manager: Very few service managers truly understand the art and skill involved in professional selling. This is a problem since one of the...

A Blueprint for Making the Tough Calls

In visiting with thousands of leaders in dozens of industries over the past two decades one thing is clear: the people who are expected...

Stop It!

Do you watch business based reality TV shows? I love these shows not only for the excitement and entertainment, but for all the parallel...
Dealer Solutions Magazine powered by Imperial Press Direct

Avoiding the Pitfalls of Your Position Part 1

Understanding your role in the dealership and how it contributes to the success of the entire operation leads to satisfied customers, higher profits and...
Dealer Solutions Magazine powered by Imperial Press Direct

Seven Ways to Increase Employee Engagement

The past few years have brought a stronger awareness of the importance of engaged employees in the workplace. In fact, “employee engagement” has become...
Dealer Solutions Magazine powered by Imperial Press Direct

Strategically Transform Your Dealership in 2015

With the New Year already underway, many automobile dealers are scurrying about their lots making deals with prospective customers. Others are struggling to find...

Winning Demonstrations Part one

When it comes time to demonstrate a vehicle, you need to be very well prepared. Too many automotive salespeople invest most of their preparation...
Dealer Solutions Magazine powered by Imperial Press Direct

Passion As A Sales Tool

We all know that sales is really all about “closing the sale”. There is not a salesperson alive who does not use a variety...
Dealer Solutions Magazine powered by Imperial Press Direct

Want a Wildly Successful Personal Brand? Show Yourself Some Love.

February, a month of romance and expectations, is upon us. As some will be disappointed on Valentines Day, others will experience disappointment by the...

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Latest article

Signs and Symptoms of a Dysfunctional Team

“Dysfunctional” is defined as not operating normally or properly; having malfunctions. Following are signs of a healthy and functional team, as well as their...

How to Win the Battle of the Generations

On one side is the 'old timers.' The loyal, dedicated service writers and techs who have been with you for 10 or 20 years,...

7 Tips for Building a Stronger Team

In an effort to motivate employees, managers talk about team building but not all of them walk the talk. The reality is, most auto...