Instinct is Failing the Car Business

Instinct is a powerful force; one that drives behavior and moves seat turtles toward the ocean after they hatch on the beach. ‘Trust your...

Avoiding the Pitfalls of Your Position Part 2

Service Manager: Very few service managers truly understand the art and skill involved in professional selling. This is a problem since one of the...

A Blueprint for Making the Tough Calls

In visiting with thousands of leaders in dozens of industries over the past two decades one thing is clear: the people who are expected...

Stop It!

Do you watch business based reality TV shows? I love these shows not only for the excitement and entertainment, but for all the parallel...
Dealer Solutions Magazine powered by Imperial Press Direct

Avoiding the Pitfalls of Your Position Part 1

Understanding your role in the dealership and how it contributes to the success of the entire operation leads to satisfied customers, higher profits and...
Dealer Solutions Magazine powered by Imperial Press Direct

Seven Ways to Increase Employee Engagement

The past few years have brought a stronger awareness of the importance of engaged employees in the workplace. In fact, “employee engagement” has become...
Dealer Solutions Magazine powered by Imperial Press Direct

Strategically Transform Your Dealership in 2015

With the New Year already underway, many automobile dealers are scurrying about their lots making deals with prospective customers. Others are struggling to find...

Winning Demonstrations Part one

When it comes time to demonstrate a vehicle, you need to be very well prepared. Too many automotive salespeople invest most of their preparation...
Dealer Solutions Magazine powered by Imperial Press Direct

Passion As A Sales Tool

We all know that sales is really all about “closing the sale”. There is not a salesperson alive who does not use a variety...
Dealer Solutions Magazine powered by Imperial Press Direct

Want a Wildly Successful Personal Brand? Show Yourself Some Love.

February, a month of romance and expectations, is upon us. As some will be disappointed on Valentines Day, others will experience disappointment by the...

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Avoiding Automotive Digital Marketing Bull Hockey

Internet Directors and GMs are bombarded with automotive vendors nearly daily with solutions for their automotive digital marketing struggles. During my time as a professional digital...

Keep Employees Engaged with Work-Life Balance

Studies show that one of the best ways for companies to become more profitable is to have engaged employees. An engaged employee exhibits high...

The Theory of Dealership Evolution

Charles Darwin wrote that the "final cause of all this wedging, must be to sort out proper structure, & adapt it to changes", so that...