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Five Steps to Inspiring Customers With a Custom Mobile Strategy

These days, mobile marketing strategies are widespread. Fortunately, a plethora of options exist to reinvigorate old approaches. Modern consumers love their smartphones, and they’re...
Dealer Solutions Magazine powered by Imperial Press Direct

So You Want To Buy An Automobile Dealership

For some dealers, acquiring a new dealership is routine. For others, it can be an exciting, yet traumatic event. Having been through hundreds of...
Dealer Solutions Magazine Powered by Imperial Press Direct

Should Cradle to Grave Be Your Fave?

BDC vs. Cradle to Grave – always sure to start a passionate debate amongst automotive professionals, and most likely to end with two parties...
Dealer Solutions Magazine Powered by Imperial Press Direct

The Elimination of F & I

Customer experience, the latest hot topic on every dealer’s mind. The concept is bigger than customer service alone and is currently being exploited by...
Dealer Solutions Magazine Powered by Imperial Press Direct

Prepare for What You Wish For: Hiring Educated Millennials

The automotive industry has jobs, good pay, and opportunity for advancement. You need workers who are dedicated, hard-working, able to put a sentence together,...
Dealer Solutions Magazine powered by Imperial Press Direct

Pick Your Battles: How To Avoid The Greatest Mistake Of The Year

As the Holiday Season arrives in full force, Dealers around the country are pushing to close the year strong. At the same time they’re...
Dealer Solutions Magazine powered by Imperial Press Direct

Strategies for the Modern Dealership

The modern dealership requires a very specific set of strategies to remain competitive in the customer experience economy.  Today’s customer is empowered and informed,...
Dealer Solutions Magazine powered by Imperial Press Direct

Are your workers Independent Contractors or Employees? Be Secure

As a result of the passing of the Patient Protection and Affordable Care Act (PPACA), P.L. 111-148 (more commonly known as Obamacare), worker classification...
Dealer Solutions Magazine powered by Imperial Press Direct

19th Digital Dealer Conference & Expo: One For The Books!

The 19th Digital Dealer Conference and Expo held in the magnificent Paris Hotel in Las Vegas, Nevada was surely a digital automotive experience to...
Dealer Solutions Magazine powered by Imperial Press Direct

How to Lead Well When Bad Things Happen

After the fallout from the G.M. ignition switch debacle—and most recently with VW’s emission issues—clients have contacted me asking for suggestions on how to...

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Latest article

The Theory of Dealership Evolution

Charles Darwin wrote that the "final cause of all this wedging, must be to sort out proper structure, & adapt it to changes", so that...

Misconceptions of Working Remotely

When you hear the term “work from home,” what comes to mind? Do you conjure images of a scammy multilevel marketing ploy? A person...

The Theory of Dealership Evolution

Charles Darwin wrote that the "final cause of all this wedging, must be to sort out proper structure, & adapt it to changes", so...