Tuesday, November 13, 2018

Why Used Car Departments Should Pay “Door Rate” for Service

It’s a generally accepted practice in the auto retail business: The service department offers the used car department discounted rates. Doing so keeps the...

7 Reasons to Use Electronic Repair Orders

Based on interactions with many of our dealership customers, I'm guessing that between 40 to 50 percent of dealership service departments still handwrite estimates....
by Adam Robinson of Hireology

Hiring Forecast 2017: Overcoming the Technician Shortage

Experienced technicians in the Baby Boomer generation, are retiring at a record rate. With the younger workforce either uninterested or uninformed about career possibilities...

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Auto Dealers: Managing Costs for a Better Bottom Line

As vehicle inventory is one of the primary sources of revenue for a dealership, the purchase of those vehicles demands more focus from a...

The Foundation of Accountability

I’ve written and spoken extensively about accountability in the twenty years since we started our company, Learn To Lead: how to do it, why...

What Are You Doing to Grow as a Leader?

We spend a lot of time in our stores actively working. Spending time in the auto business focusing on sales, service, processes, policies, and...