It’s Time to Part with the Participation Trophies

Entitlement is defined as believing you are owed special rewards, privileges or treatment. In essence entitlement says, “You owe me because I show up...

How the Best Managers Create Culture of Belief and Drive Big Results

Why is culture important? Productivity. Profitability. Retention. Now do I have your attention? Corporate culture is not just the latest buzzword in the industry....

The Auto Dealer – Real Estate Professional Duality

A substantial portion of any auto dealer’s net worth is in real property, or land and buildings. As auto dealers, you invest a lot...

The Sonic-One Experience Puts A Nail In The F&I Coffin.

As an F&I trainer with over 17 years of experience, many people find my advocacy of the “Sonic-One Experience” strange if not offensive. The...

Culture Shock

Does your company have good DNA? Your “DNA” refers to how you Develop Natural Alignment — how you build a strong, positive corporate culture...
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Q & A With John Marazzi

We had the pleasure of asking John Marazzi, Owner of Brandon Honda, to come to our “Principal’s Office” for a one-on-one question/ answer session....
Dealer Solutions Powered by IPD

The Ten Step Plan To Increasing Your Personal Income by 10% or More in...

Happy New Year everyone! For the NFL fans out there whose team did not make the Super Bowl, the heartache is over, the healing...
Dealer Solutions Powered by IPD

What 2008 Taught Us That We Already Forgot

Most people don’t realize that it is impossible for the human brain to remember pain. Call it a bit of mother natures self preservation,...

The “Big Three” When Hiring

When you hire the right person, put them in a strong culture, and provide the structure for them to develop their skills and talents,...

Assembling A Mosaic: Just A Bunch Of Diverse Pieces…Until It Is Put Together

Mosaic – a surface decoration made by inlaying small pieces of diverse elements to form pictures or patterns; also the process of making it Let’s...

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Avoiding Automotive Digital Marketing Bull Hockey

Internet Directors and GMs are bombarded with automotive vendors nearly daily with solutions for their automotive digital marketing struggles. During my time as a professional digital...

Keep Employees Engaged with Work-Life Balance

Studies show that one of the best ways for companies to become more profitable is to have engaged employees. An engaged employee exhibits high...

The Theory of Dealership Evolution

Charles Darwin wrote that the "final cause of all this wedging, must be to sort out proper structure, & adapt it to changes", so that...