Wednesday, January 24, 2018

Do You Have “Loyal” Non-Performers?

“I know I should probably get rid of the guy, but he’s been with me twenty-five years; he’s loyal.” If you’ve ever managed to whine...

The Principal’s Office – Matt Lasco

I spoke with Matt Lasco, Vice President of Lasco Auto Group, to talk about what’s most important to a successful Dealer Principal in 2014....

Dealer Conferences And Training On Women Car Buyers

Where are you on the "women car-buyers topic?" Do you know the number of women who influence purchase decisions of your brand? Buy your...

The Principal’s Office – Carla Cosenzi

Looking for real management advice about people? Your goal as a dealer principal is to create a culture at your dealership that makes people...

The Power Of Time

Where did the time go? I wish I had started years ago? Look at the time I wasted? Time slips away Have you ever said those things or...

Where’s Your Stick?

Amelia Earhart, the first woman to fly solo across the Atlantic, had a saying painted on the side of her airplane; “Always think with...

Finding, Keeping And Motivating Great People

All businesses are always faced with the challenge of finding great people, training them and then keeping them. The challenges for auto dealers are...
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Benefits Of Commitment

“What convinces is conviction. Believe in the argument you're advancing. If you don't you're as good as dead. The other person will sense that...

Rise And Shine: Scraps Are For Losers!

It was early in the morning, still dark outside. I was wide awake thinking about my day and, like they often do, ideas began...

Breaking Through At Your Breaking Point

It is something we’ve all faced in life and will face again…a “Strategic Inflection Point.” Whether personally, or in your career or business this...

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Digital Marketing and Dealerships: How the Process of Car Buying is Changing, and Who...

Car buying today is taking a sharp digital turn, and consumers are at the wheel. Like everything else, people want to be able to...

Get On Your Grind

Training is one of the most crucial aspects of your life. You must crawl before you can walk, and walk before you can run, that...

Why Used Car Departments Should Pay “Door Rate” for Service

It’s a generally accepted practice in the auto retail business: The service department offers the used car department discounted rates. Doing so keeps the...