It’s Time to Part with the Participation Trophies

Entitlement is defined as believing you are owed special rewards, privileges or treatment. In essence entitlement says, “You owe me because I show up...

How the Best Managers Create Culture of Belief and Drive Big Results

Why is culture important? Productivity. Profitability. Retention. Now do I have your attention? Corporate culture is not just the latest buzzword in the industry....

Why A Women’s Conference?

Before I answer this question, I’d like to be clear that this is a conference for EVERYONE. We have male and female speakers and...

The Devastating Cost of Prideful Leaders

A well-known proverb warns, “Pride comes before destruction, and an arrogant spirit before a fall.” For some reason, leaders who should know better seem...

10 Tips To Being An Effective Leader

Good leaders all have one thing in common: They understand context. It’s a bit like parenting. You wouldn’t talk to a 7 year old...

Lead or Be Lunch – Leading Effectively During Change

You’ll find hundreds upon thousands of blogs offering leadership advice, but in your search for the best words of wisdom on the web, you...

The Importance of Mental Toughness

Mental toughness is a topic widely discussed in athletics, but less often in business. Yet, mental toughness in any job or industry is at...

Face and Fix Weak Leadership

There’s just no warm and fuzzy way to say this: our business is littered with weak leaders. They’re ubiquitous. They come from all generations,...

Context Matters

Tonality refers to how you use your voice to speak during your sales appointment. How you speak during your sales appointments will powerfully communicate...

Culture Shock

Does your company have good DNA? Your “DNA” refers to how you Develop Natural Alignment — how you build a strong, positive corporate culture...

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Digital Marketing and Dealerships: How the Process of Car Buying is Changing, and Who...

Car buying today is taking a sharp digital turn, and consumers are at the wheel. Like everything else, people want to be able to...

Get On Your Grind

Training is one of the most crucial aspects of your life. You must crawl before you can walk, and walk before you can run, that...

Why Used Car Departments Should Pay “Door Rate” for Service

It’s a generally accepted practice in the auto retail business: The service department offers the used car department discounted rates. Doing so keeps the...