How to Measure Success

How do you measure success? Specifically, think about what requirements must be fulfilled in order for you to say, "We had a successful year!"...

How to Create Buy-In for New Technology

As a dealer it's easy to get excited about new technology that promises to increase revenue, streamline processes or improve the customer experience. But...

How to Create a Mission Statement That Inspires Employees

As a business leader, what motivates you to wake up and go to work every day? If you ask many people why they start...

Consequences Aren’t What’s Harsh

In today’s pampered age and increasingly politically correct climate, “applying consequences” has somehow become perceived as harsh, unfair, or as demonstrating excessive intolerance. Frankly,...

Five Reasons Millennials Don’t Want to Work at Your Dealership

Many dealerships fall short when it comes to attracting millennials to come work for them. While the number of employed millennials at dealerships is...

How to Create a Workplace That Motivates Employees

It's an age-old question and a $10 billion industry. Every year thousands of self-improvement books and courses are sold, and the most successful motivational...

High Turnover: A Direct Result of a Poor Hiring and Onboarding Processes

When it comes to building high-performing teams, today’s automotive dealerships face a consistent uphill battle. According to this year's National Automobile Dealers Association (NADA)...
Article by Brett Oubre

Five Responsibilities of a Leader

Do you find yourself wondering what you’re responsible for at the end of each day? Do you get to the end of the day...
With Lisa Copeland

Interview: Crushing Mediocrity with Lisa Copeland

After relaunching the Fiat brand in the United States, setting sales records, serving four terms as the only woman on Fiat Chrysler Automobiles’ National...
Article by Dave Anderson

Are You a Game Changer?

There are normally three types of team members on an organization’s payroll: caretakers, playmakers, and game changers. The behaviors associated with each category go...

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Latest article

The Theory of Dealership Evolution

Charles Darwin wrote that the "final cause of all this wedging, must be to sort out proper structure, & adapt it to changes", so that...

Misconceptions of Working Remotely

When you hear the term “work from home,” what comes to mind? Do you conjure images of a scammy multilevel marketing ploy? A person...

The Theory of Dealership Evolution

Charles Darwin wrote that the "final cause of all this wedging, must be to sort out proper structure, & adapt it to changes", so...