Tuesday, November 13, 2018
Authors Posts by Mike Phillips

Mike Phillips

Mike Phillips
Mike is a Digital Executive in the auto industry. He has more than 25 years in coaching and leadership, and expertise in automotive call centers and phone sales (BDC). Mike hosts a weekly podcast for sales and leadership titled "The FRONT" and has a successful YouTube channel at http://LeadTheTeam.TV

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Auto Dealers: Managing Costs for a Better Bottom Line

As vehicle inventory is one of the primary sources of revenue for a dealership, the purchase of those vehicles demands more focus from a...

The Foundation of Accountability

I’ve written and spoken extensively about accountability in the twenty years since we started our company, Learn To Lead: how to do it, why...

What Are You Doing to Grow as a Leader?

We spend a lot of time in our stores actively working. Spending time in the auto business focusing on sales, service, processes, policies, and...