Sales-Esteem Check: Too Low or Just Right?

Everyone talks about the importance Self Esteem and how we view ourselves has direct effect on our daily performance, and how happy we are...

That Grad Wont Sell

It was a beautiful commencement ceremony. The speeches were entertaining and inspirational. Each graduate’s name was called and their family members all stood cheering...

Business Lessons from the Dojo

Within our new LearnToLead Elite Training Center adjacent to our Agoura Hills, California offices, I have a “Wall of Influencers”. On the wall are...

Customers Sold Separately

So, what is the one thing that I could possibly impart to salespeople that would prove to be a game changer? The good news is...

Instinct is Failing the Car Business

Instinct is a powerful force; one that drives behavior and moves seat turtles toward the ocean after they hatch on the beach. ‘Trust your...

Avoiding the Pitfalls of Your Position Part 2

Service Manager: Very few service managers truly understand the art and skill involved in professional selling. This is a problem since one of the...

A Blueprint for Making the Tough Calls

In visiting with thousands of leaders in dozens of industries over the past two decades one thing is clear: the people who are expected...

Stop It!

Do you watch business based reality TV shows? I love these shows not only for the excitement and entertainment, but for all the parallel...
Dealer Solutions Magazine powered by Imperial Press Direct

Avoiding the Pitfalls of Your Position Part 1

Understanding your role in the dealership and how it contributes to the success of the entire operation leads to satisfied customers, higher profits and...
Dealer Solutions Magazine powered by Imperial Press Direct

Seven Ways to Increase Employee Engagement

The past few years have brought a stronger awareness of the importance of engaged employees in the workplace. In fact, “employee engagement” has become...

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The Secret to Reducing Employee Turnover

Creating a good culture takes time and the right people, but it also takes vision.  As I travel all over the US recruiting and...

The Secret Sauce of Social Selling

We all have that secret sauce for our favorite dish. The one that spices up an everyday soup, microwaved meal, or bland snack. The...

How is your Dealership Storing Data?

Internet car shoppers are becoming more and more common which means data breaches and cyber attacks are also becoming more frequent and so much...