10 Tips To Being An Effective Leader

Good leaders all have one thing in common: They understand context. It’s a bit like parenting. You wouldn’t talk to a 7 year old...

Six Ways To Increase Dealership Sales 25% Without Adding Expense Part 1

Any dealer can increase sales 25% within 90 days through Total Opportunity Management. Total Opportunity Management is a process that provides dealers an efficient...

Your Content is Not Enough – Delivery Matters

Tonality refers to how you use your voice to speak during your sales appointment. How you speak during your sales appointments will powerfully communicate...

Context Matters

Tonality refers to how you use your voice to speak during your sales appointment. How you speak during your sales appointments will powerfully communicate...

Assembling A Mosaic: Just A Bunch Of Diverse Pieces…Until It Is Put Together

Mosaic – a surface decoration made by inlaying small pieces of diverse elements to form pictures or patterns; also the process of making it Let’s...

4 Tips for Creating a Social Presence That Converts

I never imagined that social media would make me my dealership’s top salesperson. I remember my first day on the car lot vividly. My sales...
Dealer Solutions Magazine Powered by Imperial Press Direct

Developing Emotional Stability

This article is longer than most I send your way, but I feel the timing is right to send it out. It's the time...
Dealer Solutions Magazine powered by Imperial Press Direct

How to Lead Well When Bad Things Happen

After the fallout from the G.M. ignition switch debacle—and most recently with VW’s emission issues—clients have contacted me asking for suggestions on how to...
Dealer Solutions Magazine powered by Imperial Press Direct

They Have Time…

I speak at a lot of dealer 20 Group meetings and one of the questions I ask of the Dealers at every meeting is,...
Dealer Solutions Magazine

Say Goodbye to Mini Deals Forever, Without Missing a Deal

The first sale that I ever made was a mini deal.  Luckily, the second sale on the very same day was the biggest of...

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The Secret to Reducing Employee Turnover

Creating a good culture takes time and the right people, but it also takes vision.  As I travel all over the US recruiting and...

The Secret Sauce of Social Selling

We all have that secret sauce for our favorite dish. The one that spices up an everyday soup, microwaved meal, or bland snack. The...

How is your Dealership Storing Data?

Internet car shoppers are becoming more and more common which means data breaches and cyber attacks are also becoming more frequent and so much...