Get Off The Bench!

I have often said that “where we want to be is in direct proportion to what we do with where we are now.” This statement...

Remember: “It’s the Culture, Stupid!”

Many dealerships have an unhealthy addiction to silver bullets, contests, quick fixes and an array of flavors of the month in an attempt to...

Do You Have “Loyal” Non-Performers?

“I know I should probably get rid of the guy, but he’s been with me twenty-five years; he’s loyal.” If you’ve ever managed to whine...

The Principal’s Office – Matt Lasco

I spoke with Matt Lasco, Vice President of Lasco Auto Group, to talk about what’s most important to a successful Dealer Principal in 2014....

Dealer Conferences And Training On Women Car Buyers

Where are you on the "women car-buyers topic?" Do you know the number of women who influence purchase decisions of your brand? Buy your...

The Principal’s Office – Carla Cosenzi

Looking for real management advice about people? Your goal as a dealer principal is to create a culture at your dealership that makes people...

The Power Of Time

Where did the time go? I wish I had started years ago? Look at the time I wasted? Time slips away Have you ever said those things or...

Where’s Your Stick?

Amelia Earhart, the first woman to fly solo across the Atlantic, had a saying painted on the side of her airplane; “Always think with...

Finding, Keeping And Motivating Great People

All businesses are always faced with the challenge of finding great people, training them and then keeping them. The challenges for auto dealers are...
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Benefits Of Commitment

“What convinces is conviction. Believe in the argument you're advancing. If you don't you're as good as dead. The other person will sense that...

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Leading With Level One Accountability

There are four levels of accountability in any organization, and within the departments of that organization. And while each department and the organization itself...

What Does a Sales Manager Look Like in 2019?

The reason this is so important to me is because as management goes so does the culture of the company. The management team sets the...

Dealership Layouts: What’s Most Effective?

This seems to always be a great topic to discuss because there are truly many strengths and some weaknesses in each area. In this...