Leading Across Generations

Much has been written and spoken over the decades on adjustments leaders must make to connect with and get the most out of a...

One Thing You Can Do Right Now To Increase Employee Engagement…And It Won’t Cost...

Celebrate, Celebrate! Dance to the Music! Do you remember back when the car business was fun?   Guess what. Nothing has changed! It still is fun! Unfortunately,...

To Kill A Car Dealer

Car dealers are in trouble! Whether the threat is cars being sold from vending machines or simply ride-sharing apps on a phone, it...

Three Things That Will Increase Profit At Your Dealership Now!

The automotive business is the greatest business on earth. There is no other business that I know of that a person with no experience...

The Secret to Reducing Employee Turnover

Creating a good culture takes time and the right people, but it also takes vision.  As I travel all over the US recruiting and...

Be The Coach Your People Deserve

Ken Blanchard called feedback the “breakfast of champions,” and rightfully so, because we all need feedback in order to grow and develop to our...

Leading With Level One Accountability

There are four levels of accountability in any organization, and within the departments of that organization. And while each department and the organization itself...

What Does a Sales Manager Look Like in 2019?

The reason this is so important to me is because as management goes so does the culture of the company. The management team sets the...

TRAINING: How Much Does It Really Cost?

“How much does sales training cost?” We hear that question ALL of the time in the auto industry. Especially from management, the decision makers on...

The Thousandaire Mindset in 2019

The time of the Thousandaire is upon us and it's time for a change. I see you. They see you. The entire industry sees...

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Build on Common Ground

As I continue with a series of articles on the topic of generational leadership it’s important to shift our thinking away from what makes...

Social Media Check-in: The Top Times for Engagement in 2019

Posting content to social media is a continual dance that digital marketers are working to master. The algorithms for platforms like Facebook, Instagram, Linkedin;...

The Real Truth About Long-Term Loyalty

A new generation has taken over and they have a much different approach to loyalty that their predecessors. Customer service still matters, but other...