Wednesday, December 11, 2019

You Go First

As a leader, you should never let a focus and commitment to improve yourself get old or become forgotten. In fact, little will improve...

Get ACCREDITED

ACCREDITED represents an acronym presenting ten key traits that help build both killer instinct and mental toughness; these traits are both different and essential....

Spoiled Rotten Customers

Instant gratification is the desire to experience pleasure or fulfillment without delay or deferment. Basically, it's the Veruca Salt complex. Whatever you want, you...

The Next GM

It is very clear that the automotive industry is changing. For those who know me, you know that I hate the old school tactics of...

First or Fifth? What’s Your FQR?

If you ain’t first you’re last. I never would have thought that any valuable internet sales training information would result from a Will Ferrell movie,...

Customers Becoming Advocates: A Chicken Sandwich Story

Over the last week, we've seen hundreds of news stories about Popeye's new chicken sandwich and its inevitable feud with Chick-fil-A. But there's an...

How Special Ad Audiences On Facebook Affect Your Dealership

Facebook has recently made another change to its advertising policies and it will have a direct effect on the automotive industry; especially in the...

Drop The Leadership Lunacy

As I continue with the third in a series of articles on the topic of generational leadership, it’s important to prioritize focusing less on...

How To Keep PII Safe

It is no secret that today more and more automotive dealerships are moving from premise-based infrastructure to virtual servers in the cloud. The easiest...

Build on Common Ground

As I continue with a series of articles on the topic of generational leadership it’s important to shift our thinking away from what makes...