Give To Get!

The rule of relationships, both personal and professional, is one that had been somewhat ignored in the automotive industry for decades. The principal of...

Leaders: Stop Making Excuses About Your CRM

In the far majority of dealerships, there are either some or all of the salespeople not using the CRM system. Dealers who are looking...

Glengarry Glen Gross

Who remembers that scene in Glengarry Glen Ross where Jack Lemmon is pleading with Kevin Spacey for the “premium leads”? “I can’t work these...

Stop It!

Do you watch business based reality TV shows? I love these shows not only for the excitement and entertainment, but for all the parallel...

Count Every Customer, So Every Customer Counts!

You and your CRM data have a fantastic relationship. It’s a give and take, you input information, and it gives you data that accurately...

Rick Ricart – Keep It Simple

A lot has changed. I sometimes wonder how many people still consider this industry one that is, at heart, simple. There are more intelligent...
Dealer Solutions Magazine powered by Imperial Press Direct

Do You Control Your Showroom?

There is a great deal of talk about creating a unique “customer experience” at dealerships today. A huge push towards transparency, trust, and cooperation...
Dealer Solutions Magazine powered by Imperial Press Direct

Communicating Effectively in Times of Change

Change is unavoidable — it’s part of life. People see the benefits for it, yet organizations often become hijacked by themselves in trying to “manage”...

Stop Fighting Your Customers

Do you remember when you first got into the retail car industry? There was a moment where you were being taught something to do...

The What, Why And How Of YouTube Marketing

The What, Why, and How of YouTube Marketing YouTube is perhaps the most effective platform available to connect with customers online. It is a platform...

Stay connected

341FansLike
2,495FollowersFollow
-Advertisement- 
- Advertisement - 

Latest article

Leading With Level One Accountability

There are four levels of accountability in any organization, and within the departments of that organization. And while each department and the organization itself...

What Does a Sales Manager Look Like in 2019?

The reason this is so important to me is because as management goes so does the culture of the company. The management team sets the...

Dealership Layouts: What’s Most Effective?

This seems to always be a great topic to discuss because there are truly many strengths and some weaknesses in each area. In this...