Dealership Layouts: What’s Most Effective?

This seems to always be a great topic to discuss because there are truly many strengths and some weaknesses in each area. In this...

How Effective Is Your Advertising?

Advertising costs are one of the most substantial expenses incurred by any dealership. And often, one of the less audited. Whether this investment is...
Dealer Solutions Magazine Powered by Imperial Press Direct

Should Cradle to Grave Be Your Fave?

BDC vs. Cradle to Grave – always sure to start a passionate debate amongst automotive professionals, and most likely to end with two parties...

Give Good Phone – Stop Losing Your Phone Leads to Someone Else

Phone calls are on the rise – whether it’s because of the proliferation of smartphones and their easy call-to-talk functionality or because car buyers...

5 Reasons Why Over 90% of BDCs Underperform part 2

Last month I covered the top 5 of 10 reasons why over 90% of BDCs underperform, which include: not being BDC ready, having the...

Business Development or Detriment? You Decide.

Let’s face it; as I write this article, as many Business Development Centers are failing as are succeeding to the tune of countless dollars...

Better Call Handling Means More Cars Sold

In a 2014 report entitled “Innovating Automotive Retail,” renowned analysts McKinsey & Company reported that “the number of customer visits to a dealer before...

Stop Playing Broken Telephone And Make More Sales

Today’s car shoppers lead busy lives, with less time than ever for visiting dealerships. The Internet makes it easy to do pre-purchase research, but...

5 Reasons Why Over 90 Percent Of BDCs Underperform (part 1)

Almost 30 years ago, I introduced the BDC concept to dealers across the country. Initially people in our industry thought my concept was, for...

The Game Of Phones

Once upon a time, in the medieval landscape of the land of Autopia, lived a man named King Bartholomew Dothpeddle Carseller, or more commonly...

Stay connected

341FansLike
2,495FollowersFollow
-Advertisement- 
- Advertisement -

Latest article

Get ACCREDITED

ACCREDITED represents an acronym presenting ten key traits that help build both killer instinct and mental toughness; these traits are both different and essential....

Spoiled Rotten Customers

Instant gratification is the desire to experience pleasure or fulfillment without delay or deferment. Basically, it's the Veruca Salt complex. Whatever you want, you...

The Next GM

It is very clear that the automotive industry is changing. For those who know me, you know that I hate the old school tactics of...