Authors Posts by Mike Phillips

Mike Phillips

Mike Phillips
Mike is a Digital Executive in the auto industry. He has more than 25 years in coaching and leadership, and expertise in automotive call centers and phone sales (BDC). Mike hosts a weekly podcast for sales and leadership titled "The FRONT" and has a successful YouTube channel at http://LeadTheTeam.TV

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Leading With Level One Accountability

There are four levels of accountability in any organization, and within the departments of that organization. And while each department and the organization itself...

What Does a Sales Manager Look Like in 2019?

The reason this is so important to me is because as management goes so does the culture of the company. The management team sets the...

Dealership Layouts: What’s Most Effective?

This seems to always be a great topic to discuss because there are truly many strengths and some weaknesses in each area. In this...