Authors Posts by Mike Phillips

Mike Phillips

Mike Phillips
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Mike is a Digital Executive in the auto industry. He has more than 25 years in coaching and leadership, and expertise in automotive call centers and phone sales (BDC). Mike hosts a weekly podcast for sales and leadership titled "The FRONT" and has a successful YouTube channel at http://LeadTheTeam.TV

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Leading With Level One Accountability

There are four levels of accountability in any organization, and within the departments of that organization. And while each department and the organization itself...

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