Authors Posts by Alan Ram

Alan Ram

Alan Ram
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Alan Ram, President and Founder of Alan Ram's Proactive Training Solutions, is recognized by most as the best in the automotive industry at increasing individual, as well as dealership productivity through effective utilization of the telephone, Internet and client base management.

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Build on Common Ground

As I continue with a series of articles on the topic of generational leadership it’s important to shift our thinking away from what makes...

Social Media Check-in: The Top Times for Engagement in 2019

Posting content to social media is a continual dance that digital marketers are working to master. The algorithms for platforms like Facebook, Instagram, Linkedin;...

The Real Truth About Long-Term Loyalty

A new generation has taken over and they have a much different approach to loyalty that their predecessors. Customer service still matters, but other...