Dealer Solutions Magazine Powered by Imperial Press Direct

It’s Not Match.com

The year is 2001 and in pulls an awesome H2. I'm the used car manager and I had always wanted an H2 so I was...
Dealer Solutions Magazine powered by Imperial Press Direct

So You Want To Buy An Automobile Dealership

For some dealers, acquiring a new dealership is routine. For others, it can be an exciting, yet traumatic event. Having been through hundreds of...
Dealer Solutions Magazine Powered by Imperial Press Direct

The Elimination of F & I

Customer experience, the latest hot topic on every dealer’s mind. The concept is bigger than customer service alone and is currently being exploited by...
Dealer Solutions Magazine Powered by Imperial Press Direct

Prepare for What You Wish For: Hiring Educated Millennials

The automotive industry has jobs, good pay, and opportunity for advancement. You need workers who are dedicated, hard-working, able to put a sentence together,...
Dealer Solutions Magazine powered by Imperial Press Direct

Four Steps to Create a Culture of Candor

On a consulting mission years ago a dealer told me, “Our team is very healthy; we never fight.” I replied, “If your team doesn’t...
Dealer Solutions Magazine powered by Imperial Press Direct

Pick Your Battles: How To Avoid The Greatest Mistake Of The Year

As the Holiday Season arrives in full force, Dealers around the country are pushing to close the year strong. At the same time they’re...
Dealer Solutions Magazine powered by Imperial Press Direct

Are your workers Independent Contractors or Employees? Be Secure

As a result of the passing of the Patient Protection and Affordable Care Act (PPACA), P.L. 111-148 (more commonly known as Obamacare), worker classification...
Dealer Solutions Magazine powered by Imperial Press Direct

They Have Time…

I speak at a lot of dealer 20 Group meetings and one of the questions I ask of the Dealers at every meeting is,...
Dealer Solutions Magazine powered by Imperial Press Direct

Churn and Burn

For those of you who did not attend the Driving Sales Executive Summit, one of the topics that generated the most discussion was related...
Dealer Solutions Magazine

#1 Reason Good Employees Leave

One of the biggest misconceptions is that good people leave organizations for monetary reasons. While this may seem logical, I have come to find...

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Latest article

Avoiding Automotive Digital Marketing Bull Hockey

Internet Directors and GMs are bombarded with automotive vendors nearly daily with solutions for their automotive digital marketing struggles. During my time as a professional digital...

Keep Employees Engaged with Work-Life Balance

Studies show that one of the best ways for companies to become more profitable is to have engaged employees. An engaged employee exhibits high...

The Theory of Dealership Evolution

Charles Darwin wrote that the "final cause of all this wedging, must be to sort out proper structure, & adapt it to changes", so that...