The “Big Three” When Hiring

When you hire the right person, put them in a strong culture, and provide the structure for them to develop their skills and talents,...
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How To Reverse the Bad Sales Stigma

There is no question about the stigma that is associated with salespeople and the fact that it seems irreversible. What if I told you...

Assembling A Mosaic: Just A Bunch Of Diverse Pieces…Until It Is Put Together

Mosaic – a surface decoration made by inlaying small pieces of diverse elements to form pictures or patterns; also the process of making it Let’s...
Dealer Solutions Magazine Powered by Imperial Press Direct

Developing Emotional Stability

This article is longer than most I send your way, but I feel the timing is right to send it out. It's the time...
Dealer Solutions Magazine powered by Imperial Press Direct

Four Steps to Create a Culture of Candor

On a consulting mission years ago a dealer told me, “Our team is very healthy; we never fight.” I replied, “If your team doesn’t...
Dealer Solutions Magazine powered by Imperial Press Direct

Where is the love?

I love all kinds of music and usually youʼll catch me on Periscope or Blab.im sharing sales tips form my Mercedes-Benz while blasting hip-hop...
Dealer Solutions Magazine powered by Imperial Press Direct

How to Lead Well When Bad Things Happen

After the fallout from the G.M. ignition switch debacle—and most recently with VW’s emission issues—clients have contacted me asking for suggestions on how to...
Dealer Solutions Magazine powered by Imperial Press Direct

Keep Your Commitments

In several of my seminars I cover the importance of building a rock solid character, and go over key traits to develop in that...
Dealer Solutions Magazine

#1 Reason Good Employees Leave

One of the biggest misconceptions is that good people leave organizations for monetary reasons. While this may seem logical, I have come to find...
Dealer Solutions Magazine

Growing Dealership or Growing Industry?

It is no accident that companies involved in the same industry tend to move in synchronized motion. Companies in the same industry are forever...

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Latest article

Confidence Over Cockiness

There is a fine line between confidence and cockiness. The mark of a great salesperson is to be confident in your ability and your process,...
by Brett Anaya

Cars That Were Stars: The 1977 Pontiac Trans Am.

One of my favorite hobbies when I am away from work would be going to the movies. I love movies of all genres and time...

Turn Your Express Service Lane Into a Winning Proposition

Has your dealership implemented an express service lane yet? More than half of dealerships have experimented with, or are currently operating, express service lanes....