The Importance of Mental Toughness

Mental toughness is a topic widely discussed in athletics, but less often in business. Yet, mental toughness in any job or industry is at...

Face and Fix Weak Leadership

There’s just no warm and fuzzy way to say this: our business is littered with weak leaders. They’re ubiquitous. They come from all generations,...

Context Matters

Tonality refers to how you use your voice to speak during your sales appointment. How you speak during your sales appointments will powerfully communicate...

Culture Shock

Does your company have good DNA? Your “DNA” refers to how you Develop Natural Alignment — how you build a strong, positive corporate culture...
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The Ten Step Plan To Increasing Your Personal Income by 10% or More in...

Happy New Year everyone! For the NFL fans out there whose team did not make the Super Bowl, the heartache is over, the healing...

The “Big Three” When Hiring

When you hire the right person, put them in a strong culture, and provide the structure for them to develop their skills and talents,...
Dealer Solutions Powered by IPD

How To Reverse the Bad Sales Stigma

There is no question about the stigma that is associated with salespeople and the fact that it seems irreversible. What if I told you...

Assembling A Mosaic: Just A Bunch Of Diverse Pieces…Until It Is Put Together

Mosaic – a surface decoration made by inlaying small pieces of diverse elements to form pictures or patterns; also the process of making it Let’s...
Dealer Solutions Magazine Powered by Imperial Press Direct

Developing Emotional Stability

This article is longer than most I send your way, but I feel the timing is right to send it out. It's the time...
Dealer Solutions Magazine powered by Imperial Press Direct

Four Steps to Create a Culture of Candor

On a consulting mission years ago a dealer told me, “Our team is very healthy; we never fight.” I replied, “If your team doesn’t...

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Latest article

Signs and Symptoms of a Dysfunctional Team

“Dysfunctional” is defined as not operating normally or properly; having malfunctions. Following are signs of a healthy and functional team, as well as their...

How to Win the Battle of the Generations

On one side is the 'old timers.' The loyal, dedicated service writers and techs who have been with you for 10 or 20 years,...

7 Tips for Building a Stronger Team

In an effort to motivate employees, managers talk about team building but not all of them walk the talk. The reality is, most auto...