Start Selling the Way Your Buyers Want to Buy

Business genius Dr. W. Edwards Deming said, “94% of all failure is caused by the wrong process, not the wrong people. If you’re selling...

Mobile First Strategy is a Key CRM Trend in 2015

Zach Klempf is an up and coming millennial entrepreneur in the automotive industry and was recently named as one of Auto Remarketing’s 40 Under...

Hispanics are HOT and these guys can HOOK YOU UP!

At just about every automotive industry event and conference this year, Hispanic car buyers have been the hot topic for Dealers and with good...

The Best Solution is the One That Works

This past month during the 18th Digital Dealer Conference in Tampa, FL (my home) I had the opportunity to not only watch talented Keynote...

Don’t Be a Typical Dealership

Tracy Myers enjoys what he does and he doesn’t bother keeping it a secret. In fact, it’s virtually impossible to visit Frank Myers Auto...

Count Every Customer, So Every Customer Counts!

You and your CRM data have a fantastic relationship. It’s a give and take, you input information, and it gives you data that accurately...

Never Again Depend on Ups


There is nothing wrong with Ups. They can walk through the door with a deep desire to own your product and be financially qualified...

Moving the Auto Industry Forward

I’m truly thankful to be both employed and partnered with one of the top dealers in the country, Marsha McCombs Shields. Her father, Red...

Business Development or Detriment? You Decide.

Let’s face it; as I write this article, as many Business Development Centers are failing as are succeeding to the tune of countless dollars...

Seven Tips to See Commercial Fleet Vehicles in whole new light.

Commercial Fleet Financing, Inc. is celebrating our 20th year in business and is a proud recipient of the 2014 Inc. 500/5000 fastest growing private...

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Latest article

Signs and Symptoms of a Dysfunctional Team

“Dysfunctional” is defined as not operating normally or properly; having malfunctions. Following are signs of a healthy and functional team, as well as their...

How to Win the Battle of the Generations

On one side is the 'old timers.' The loyal, dedicated service writers and techs who have been with you for 10 or 20 years,...

7 Tips for Building a Stronger Team

In an effort to motivate employees, managers talk about team building but not all of them walk the talk. The reality is, most auto...