Wednesday, January 24, 2018

Don’t Be a Typical Dealership

Tracy Myers enjoys what he does and he doesn’t bother keeping it a secret. In fact, it’s virtually impossible to visit Frank Myers Auto...

Count Every Customer, So Every Customer Counts!

You and your CRM data have a fantastic relationship. It’s a give and take, you input information, and it gives you data that accurately...

Never Again Depend on Ups


There is nothing wrong with Ups. They can walk through the door with a deep desire to own your product and be financially qualified...

Moving the Auto Industry Forward

I’m truly thankful to be both employed and partnered with one of the top dealers in the country, Marsha McCombs Shields. Her father, Red...

Business Development or Detriment? You Decide.

Let’s face it; as I write this article, as many Business Development Centers are failing as are succeeding to the tune of countless dollars...

Seven Tips to See Commercial Fleet Vehicles in whole new light.

Commercial Fleet Financing, Inc. is celebrating our 20th year in business and is a proud recipient of the 2014 Inc. 500/5000 fastest growing private...

A Conversation With The Wolf Of Wall Street – Jordan Belfort

I sat down with Jordan Belfort, the Wolf of Wall Street, to discuss all things automotive. We began addressing the myth of car salesperson....

Who Cares About Social Media?

Why should I care about making it fit into my dealership? More importantly, for the skeptical dealer, how will social media ever affect my...

5 Reasons Why Over 90 Percent Of BDCs Underperform (part 1)

Almost 30 years ago, I introduced the BDC concept to dealers across the country. Initially people in our industry thought my concept was, for...

Finding, Keeping And Motivating Great People

All businesses are always faced with the challenge of finding great people, training them and then keeping them. The challenges for auto dealers are...

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Digital Marketing and Dealerships: How the Process of Car Buying is Changing, and Who...

Car buying today is taking a sharp digital turn, and consumers are at the wheel. Like everything else, people want to be able to...

Get On Your Grind

Training is one of the most crucial aspects of your life. You must crawl before you can walk, and walk before you can run, that...

Why Used Car Departments Should Pay “Door Rate” for Service

It’s a generally accepted practice in the auto retail business: The service department offers the used car department discounted rates. Doing so keeps the...