Lead or Be Lunch – Leading Effectively During Change

You’ll find hundreds upon thousands of blogs offering leadership advice, but in your search for the best words of wisdom on the web, you...

10 Reasons You Should Lease a Car, Not Buy One

I have been around the auto industry for 30 years. I know the ins and outs of it well after working with the top...

Your Content is Not Enough – Delivery Matters

Tonality refers to how you use your voice to speak during your sales appointment. How you speak during your sales appointments will powerfully communicate...

Face and Fix Weak Leadership

There’s just no warm and fuzzy way to say this: our business is littered with weak leaders. They’re ubiquitous. They come from all generations,...

Millennials Are People Too!

There are many conversations these days about the often misunderstood Millennial. You know, the generation of entitled hipsters that are too lazy to work...

Has Anything Really Changed?

Talk to any vendor and they'll tell you how important it is to change the way dealers do business. Talk to any dealer and they'll...

Culture Shock

Does your company have good DNA? Your “DNA” refers to how you Develop Natural Alignment — how you build a strong, positive corporate culture...

Everything I Know About Launching, Operating and Growing Businesses

A year and a half ago, on a random Wednesday in July, I pulled my then two person team into a meeting room and...
Dealer Solutions Magazine Powered by Imperial Press Direct

The Perfect Five-Step Sales Process

For fifty years, there has been very little change in how people sell things. Most of the information is dated, with encouragement to control...
Dealer Solutions Magazine Powered by Imperial Press Direct

Developing Emotional Stability

This article is longer than most I send your way, but I feel the timing is right to send it out. It's the time...

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Latest article

Signs and Symptoms of a Dysfunctional Team

“Dysfunctional” is defined as not operating normally or properly; having malfunctions. Following are signs of a healthy and functional team, as well as their...

How to Win the Battle of the Generations

On one side is the 'old timers.' The loyal, dedicated service writers and techs who have been with you for 10 or 20 years,...

7 Tips for Building a Stronger Team

In an effort to motivate employees, managers talk about team building but not all of them walk the talk. The reality is, most auto...