Give Good Phone – Stop Losing Your Phone Leads to Someone Else

Phone calls are on the rise – whether it’s because of the proliferation of smartphones and their easy call-to-talk functionality or because car buyers...

5 Reasons Why Over 90% of BDCs Underperform part 2

Last month I covered the top 5 of 10 reasons why over 90% of BDCs underperform, which include: not being BDC ready, having the...

Business Development or Detriment? You Decide.

Let’s face it; as I write this article, as many Business Development Centers are failing as are succeeding to the tune of countless dollars...

Better Call Handling Means More Cars Sold

In a 2014 report entitled “Innovating Automotive Retail,” renowned analysts McKinsey & Company reported that “the number of customer visits to a dealer before...

Stop Playing Broken Telephone And Make More Sales

Today’s car shoppers lead busy lives, with less time than ever for visiting dealerships. The Internet makes it easy to do pre-purchase research, but...

5 Reasons Why Over 90 Percent Of BDCs Underperform (part 1)

Almost 30 years ago, I introduced the BDC concept to dealers across the country. Initially people in our industry thought my concept was, for...

The Game Of Phones

Once upon a time, in the medieval landscape of the land of Autopia, lived a man named King Bartholomew Dothpeddle Carseller, or more commonly...

Think Twice Before Going Under The Knife

Let me say at the outset; I love BDCs. Like anything else though, there are efficient, productive models as well as ineffective ones. Like...

Stay connected

137FansLike
2,495FollowersFollow
0SubscribersSubscribe
- Advertisement -
-Advertisement- 
- Advertisement - 

Latest article

Social Media Etiquette for Car Dealers

Automotive social media marketing spans far beyond your dealership’s Facebook business page. Thanks to the rise in social media, many people now feel compelled to...

Turn Customer Nights Into Actionable Insights

Customer Nights hosted by auto dealerships have always been around, but recently there seems to be resurgence in their popularity. Many customer loyalty advocates...
Instagram Best Practices for Car Dealers 2018

Instagram Best Practices for Car Dealers 2018

As one of the fastest growing platforms, Instagram continues to grab the attention of all industries, especially automotive social media marketing advertisers. With a...