Authors Posts by Frank J. Lopes

Frank J. Lopes

Frank J. Lopes
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The Car Guy's Ad Guy. Vice President of Forrest & Blake Marketing and Advertising with over 20 years of experience in retail automotive marketing.

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Signs and Symptoms of a Dysfunctional Team

“Dysfunctional” is defined as not operating normally or properly; having malfunctions. Following are signs of a healthy and functional team, as well as their...

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On one side is the 'old timers.' The loyal, dedicated service writers and techs who have been with you for 10 or 20 years,...

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In an effort to motivate employees, managers talk about team building but not all of them walk the talk. The reality is, most auto...